プライバシーポリシー

Privacy Policy

We, Aotea New Zealand Online Limited  take the utmost precautions to protect our customers information. Protecting your personal information is very important to us that is why we apply the most advanced technical measures relating to best e-retail practice to protect against loss, alteration or unauthorised third party access to customer information.

We use secure servers and secure socket layer (SSL) data transfer for strong encryption for all our customer information. An SSL certificate or "Secure Certificate" is an electronic document that is stored on our website that allows "Secure Socket Layer" (SSL) communication which is encrypted. When you enter a secure area on our website such as the 'My Account' section and the Checkout, you will notice a padlock switches on in your browser's status bar. In your address bar you see an 's' gets added to 'http' which indicates the encryption of data. This means that any personal data entered on our website cannot be intercepted and read by any unauthorised third party.

The servers on which we collect and store personal information are kept in a secure environment – as safe as any bank. Any information collected on the Aotea New Zealand website will never be disclosed to any third-party under any circumstances.

If you are using one of our order forms, we will only request the minimum information required to process your order. This information is used for shipping and billing purposes and to complete our customers orders. If we have any issues when processing an order, this information will be used to contact a customer. 

At any time you can log into your 'My Account' and change your personal information such as your delivery or billing address details or newsletter subscriber details. If you need to contact a member of our customer service team to help you, quickly update your personal data provided to us. This can also be done through the Contact us form.